Winning on Purpose: The Unbeatable Strategy of Loving Customers
- Downloads：8428
- Type：Epub+TxT+PDF+Mobi
- Create Date：2021-12-11 10:21:01
- Update Date：2025-09-07
- Status：finish
- Author：Fred Reichheld
- ISBN：B08TCJHZWZ
- Environment：PC/Android/iPhone/iPad/Kindle
Reviews
Stacey Stearns
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This is an excellent book that highlights the value of the Net Promoter System when it's applied correctly and how businesses that love their customers ultimately end up the most successful。 I recommend it for business owners and consumers alike。 I know there are several businesses mentioned in the book that I will be exploring further now that I know more about their businesses principles and how much they value their customers。 I'm also looking forward to reading more of Fred's books。 This is an excellent book that highlights the value of the Net Promoter System when it's applied correctly and how businesses that love their customers ultimately end up the most successful。 I recommend it for business owners and consumers alike。 I know there are several businesses mentioned in the book that I will be exploring further now that I know more about their businesses principles and how much they value their customers。 I'm also looking forward to reading more of Fred's books。 。。。more
Steve Brock
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As Stevo’s Novel Ideas， I am a long-time book reviewer， member of the media， an Influencer， and a content provider。 I received this book as a free review copy from either the publisher， a publicist， or the author， and have not been compensated for reviewing or recommending it。This book was Stevo's Business Book of the Week for the week of 11/28， as selected by Stevo's Book Reviews on the Internet and Stevo's Novel Ideas。 In "Winning on Purpose，" Reichheld demonstrates that the primary purpose of As Stevo’s Novel Ideas， I am a long-time book reviewer， member of the media， an Influencer， and a content provider。 I received this book as a free review copy from either the publisher， a publicist， or the author， and have not been compensated for reviewing or recommending it。This book was Stevo's Business Book of the Week for the week of 11/28， as selected by Stevo's Book Reviews on the Internet and Stevo's Novel Ideas。 In "Winning on Purpose，" Reichheld demonstrates that the primary purpose of a business should be to enrich the lives of its customers。 Why？ Because when customers feel this love， they come back for more and bring their friends。As an Amazon employee， I am reminded every shift that our focus is on the customer and as I train new hires to pack boxes at the Tucson Fulfillment Center， I ask them to put a little love in each one and visualize a customer delightedly opening it。Many more businesses are following suit， adopting the Golden Rule of the Net Promotor System: treat customers the way you would want to be treated if you were the customer。 The value of the book lies in Reishheld's taking it a step further by encouraging us to Love thy Customer and telling us how to do it。Find more Business Books of the Week on my Goodreads Listopia page at https://www。goodreads。com/list/show/9。。。， and find many more reviewed and recommended books and products by searching for me on Google。 。。。more
Susan Walker
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